At Austral Tree Solutions, we seek excellence in all areas of our business – in particular, quality. Quality is hardly a buzzword at Austral. We are accredited by SAI Global to AS/NZS ISO 9001:2015 for quality and our commitment to delivering superior service is underpinned by our company policies and procedures.
Our managers aim for 100% positive feedback across all Austral divisions and frequently seek out customer feedback to ensure we are meeting and exceeding their expectations.
We are also associated with peak industry bodies such as TREENET and ISAAC, to ensure we are ahead of the curve in terms of industry knowledge and methodologies.
At Austral Tree Solutions, we are wholly committed to the safety of our staff and the community. Our management systems are accredited by SAI Global to AS/NZS 4801:2001 for safety and occupational health.
Additionally, through the innovation of our exclusive eden4 technology, we have digitised our business workflows. All documentation is accessible online for improved monitoring, surveillance and measurement of all of our safety systems. We demand zero harm to our employees in their work environments and our dedicated risk team is continually improving and monitoring our system to achieve this important goal.
Austral Tree Solutions is committed to reducing its impact on our most precious resource, the environment. At every opportunity, our company is refining its operations to continually reduce our environmental impact.
Our commitment to this initiative is also demonstrated by our certification to AS/NZS ISO 14001:2015 Environment, by SAI Global. Our partnership with Wood for Good seeks opportunities to recycle and repurpose all by-products generated from tree removals.